Archive for February 8, 2016

IT Terms Every Business Owner Should Know

Jargon. Any business owner knows that the overuse of it, when communicating with customers, can be the kiss of death. At one level, your use of industry terms and industry lingo can help you look like an expert; taken too far and you’ve become an insufferable wind-bag. As technophiles, we run into this problem all the time. Where we truly want to communicate in layman’s terms, to many business owners, a well-intended IT consultant can come off as overbearing when using idioms that we believe to be common knowledge. In an effort to effectively communicate, we’ve compiled a list of IT support terms that we use on a daily basis. These common terms and acronyms include:

  • ISP – Written or spoken in its full use, rather than just the acronym, Internet Service Provider is actually pretty self-explanatory. Your ISP is the company that you pay for your internet connection and service.
  • LAN – Another simple acronym, a LAN is a Local Area Network. Either an office network or a home network is considered a LAN.
  • WAN- A Wide Area Network serves a much wider area than your LAN. For instance, your ISP uses their WAN to connect your network to the internet.
  • IP Address – Every computer on a network is assigned a numerical address. That address is referred to as an Internet Protocol, or IP, address.
  • Router – Basically, a router does just that. It routes information between your local devices and the internet.

Though these terms are fairly basic, they do represent just the beginning of technology lingo and jargon that encompasses the IT and computer networking world. We’ll discuss more terms in our next post so check back to learn more.

What You Should Know About the Cloud

With it being early 2016 now, you would be hard-pressed to find anyone that hasn’t at least heard about the cloud. However, finding those that actually know what the cloud is and how it works could be much more of a challenge. We’ve all heard IT support specialists, computer nerds and other technology-focused pros refer to the cloud as if the technology was common knowledge and may have even nodded in agreement as if we knew the references, all the while thinking “I gotta find out more about this cloud-thing”. Which is our intent with this blog. We want to help you understand more about this intriguing aspect of business and personal computing. Here are the basics:

There are two basic versions of the cloud: Software-as-a-service (SaaS) and Infrastructure-as-a-service (IaaS). Though there exists several different varieties of these cloud services, the technology behind it comes down to these two types. With SaaS, a user would use a provider’s software and server systems to store its data and applications. The user would pay a fee for ongoing access to their data through the use of a web browser.  With IaaS, the user is responsible for obtaining and installing the servers and storage systems to run their own operating system. They basically have all the fundamentals needed to access their own cloud.

The cloud allows companies to adjust their data storage needs as required. Cloud computing systems offer the ability to avoid long-term tech services contracts that no longer meet the needs of that company. The cloud’s versatility also allows companies to replace their outdated and under-performing servers and networks with a more advanced, faster running infrastructure at little cost to the business.

Having a cloud computing provider allows a business to free up the time of their IT staff. Most tech members spend most of their time maintaining and troubleshooting the data storage servers of a company. With the capabilities of the cloud and its technologies, an organization’s IT members can work more on advancing in-house projects that are crucial to the future of the company’s business.